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Service Terms

A public summary of agency subscriptions, usage and compliance responsibilities.

Updated September 23, 2026. Your complete order and subscription agreement identify the contracting parties and govern your service. Review the terms and rates before payment; signing and setup must be completed before activation.

1. The agency service

iAgentIQ provides an agency CRM workspace, integrated QuoteIt Engine workflows and the configuration services included in the selected plan. Each subscription covers one agency brand and a separate CRM account. Authorized users, permissions, features and additional work are defined in the order. A subscription does not create employment, an insurance appointment or a right to resell the platform.

Integrated quote preparation is included and is not sold as a separate quoting-platform subscription. Features require applicable setup, account permissions and service availability.

2. Pricing and recurring billing

Next-100 New Subscriber Beta — full Elite features: $197/month + $197 one-time setup ($394 initially), with a $30 monthly eligible usage credit. 10 producing users and up to 2 administrative support users; Scott Watkins approval required before activation. This offer is for the next 100 new subscribers and includes all Elite features, including advanced workflows, team routing/reporting, website, digital card, FastPass, AI setup, reviews, one introductory video and priority setup coordination. Existing customers retain their current rates and agreements. For participating new beta subscribers, the $197 base monthly subscription rate is guaranteed for 24 months from the first subscription payment. This is not a 24-month commitment; cancellation remains monthly. Setup fees, taxes and separately accepted metered usage are outside the base-rate guarantee. No automatic price increase occurs at month 25; any later change follows the agreement notice and cancellation terms. If declined before activation, subscription and setup payments are refunded and renewal canceled.

Agency$297/month$199 one-time setup · $10 monthly credit
Pro$497/month$399 one-time setup · $20 monthly credit
Elite$797/month$599 one-time setup · $30 monthly credit

Initial subscription and setup totals are $496, $896 and $1,396 respectively, before applicable taxes and separately accepted charges. Subscriptions renew monthly until canceled under the signed agreement. Credits apply to eligible metered text, phone and AI usage and do not roll over. Metered services remain disabled until a separate dated rate schedule is accepted. No usage charges are authorized by subscription payment alone. Number, registration, porting and other service charges, if applicable, are disclosed before acceptance.

Selecting a plan opens checkout. Complete secure payment, then sign your agreement and submit setup information. Selecting a plan alone does not start recurring billing or execute the subscription agreement. Complete billing, cancellation, refund and service terms are provided during enrollment. Existing customers retain their accepted terms unless a change is agreed.

3. Dedicated number and communications

Communications setup and number arrangements are specified in the order. The subscriber provides preferred and backup area codes and an inbound routing destination. Exact number inventory cannot be guaranteed. Calling, texting, email, AI voice, recording, transcription, forwarding, storage, registration, and carrier use are not unlimited.

4. User access and data separation

Each user must keep credentials confidential, use only their assigned identity, and work only records and leads they are authorized to access. Users may not attempt to view another user's leads, bypass access controls, share accounts, alter settings outside their authorized permissions, reverse engineer services, or interfere with the platform.

5. Compliance responsibility

The subscriber is solely responsible for the subscriber's leads, lead sources, consent evidence, contact decisions, messages, calls, campaigns, recordings, users, data, and instructions, and for compliance with the Telephone Consumer Protection Act, Telemarketing Sales Rule, federal and state Do Not Call requirements, carrier rules, platform policies, recording and privacy laws, insurance licensing and marketing requirements, and all other applicable laws.

6. Release, indemnity, and suspension

To the fullest extent permitted by law, the subscriber assumes responsibility for and releases Legacy Guard, iAgentIQ, and their owners, officers, employees, contractors, affiliates, licensors, vendors, and service providers from claims or liability arising from the subscriber's leads, sources, data, instructions, campaigns, users, misconduct, or noncompliance. The subscriber agrees to defend, indemnify, and hold those parties harmless from resulting claims, demands, investigations, actions, penalties, fines, damages, judgments, settlements, losses, costs, and reasonable attorneys' fees.

Legacy Guard may suspend or terminate calling, texting, email, AI, website, reviews, or platform access when it reasonably suspects unlawful activity, misuse, nonpayment, security risk, or a threat to a person, carrier, provider, or the platform. Duties or liabilities that cannot legally be waived remain unaffected.

7. Payment failure and cancellation

Payment-recovery notices may be sent after a failed renewal. Engine or communications access may be paused when a subscription becomes unpaid, canceled, expired, or otherwise inactive. CRM records may remain stored subject to retention and account terms. A later successful payment may restore eligible access after required checks.

8. Websites, reviews, and supplied content

Website, reputation, and video services are included only when stated in the subscriber's written offer. The subscriber is responsible for the accuracy, permissions, substantiation, licensing, advertising compliance, and review/testimonial compliance of supplied content. Fake reviews, review suppression, undisclosed insider reviews, and incentives conditioned on positive sentiment are prohibited.

9. No legal, tax, or insurance guarantee

The platform provides administrative workflow tools and training, not legal, tax, accounting, compliance, carrier, underwriting, or insurance advice. No feature guarantees lead legality, message delivery, quote availability, insurance approval, carrier acceptance, sales results, or compliance.

10. Contact

Questions about enrollment or these terms may be sent to gscottwatkins@gmail.com.